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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Stout

September 5, 2024

5  out of  5
rating by Jonathan Stout
"Had a great experience with Amy Kelly when she helped us insure a new vehicle. She made everything go very smoothly and directed us in ways to save. Very pleased."
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John Casanova

September 5, 2024

5  out of  5
rating by John Casanova
"Moving from any state to another state is a hassle as you try to keep all your ducks in a row. Hayes did a great job and Jeanine's office as a whole is great to work with."
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J. Neil Stottlemyer

September 5, 2024

5  out of  5
rating by J. Neil Stottlemyer
"We received excellent service today from Isaac Chavez in adding our new car to our State Farm policy. We had to burden him twice with different VIN numbers, and he was very patient and professional in handling. J. N. Stottlemyer"
We responded:
"Thank you very much for your kind words and acknowledgement of Sammy! We will continue to deliver 5 star-service and appreciate your continued trust!!"
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Joseph Birmingham

September 5, 2024

5  out of  5
rating by Joseph Birmingham
"Gabby and the O’Donnell team provide outstanding service. They are responsive and professional to all your needs."
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M D

September 4, 2024

5  out of  5
rating by M D
"Gabby was very helpful and pleasant to speak with. She leaves a wonderful impression on your office."
We responded:
"M D - THANK YOU!!! Gabby works hard to deliver top-notch customer service every day, and it is wonderful to see her recognized. "
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Carolyn Virginia

September 4, 2024

5  out of  5
rating by Carolyn Virginia
"Gabby was fantastic to deal with in handling my complex situation of setting up four payment plans. I use your agency for several policies and it was great working with someone who could manage them all. Thank you all! Carolyn Hannon"
We responded:
"We appreciate your trust in State Farm and are so glad you are happy with the 5-star service delivered by Gabby! We are always here for you -no matter how complex, we will work to make it easy. That is why you have a local State Farm agent. "
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Heidi Crawshaw

September 4, 2024

5  out of  5
rating by Heidi Crawshaw
"We worked with Hayes to get pricing and set up for our auto, homeowners, and umbrella policies. His communication and customer service were exceptional, and their prices are competitive. We look forward to our new coverage with State Farm and working with the O’Donnell team. Highly recommend."
We responded:
"Thank you so much for this glowing review of Hayes. He works hard every day to deliver 5-star service to our customers. Your trust in State Farm and my agency is appreciated! "
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Sandra Erickson

September 4, 2024

5  out of  5
rating by Sandra Erickson
"State Farm Insurance in Lewes Delaware has a friendly cooperative staff who help me immediately every time I call. I just spoke with Gabby and she was so nice and helpful. Thank you Gabby!"
We responded:
"Thank YOU, Sandra! I appreciate you taking the time to give kudos to Gabby and my team. We all strive everyday to make the complex easy and deliver it with the highest level of care. Your continued trust is appreciated! "
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Joseph Horn

August 30, 2024

5  out of  5
rating by Joseph Horn
"Hayes Glanden provided support for me in renewing my flood protection that made it quick and easy. I made payment and received all necessary information by email."
We responded:
"Thank you, Mr. Horn, for taking the time to acknowledge Hayes’ efficiency- we love to be flooded with compliments 😂 and hope none of us have to use our flood insurance! I appreciate your trust in my agency. "
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JEANNIE HOOKER

August 27, 2024

5  out of  5
rating by JEANNIE HOOKER
"Very pleasant and immediate response to my request."
We responded:
"Thank you so much for your continued trust in State Farm and my team!"
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Lisa Colon Tudor

August 21, 2024

5  out of  5
rating by Lisa Colon Tudor
"The business you hire so you never have to call. Well we needed to call for a claim. What is usually a total headache to deal with turns out to be pretty simple with this group handling it. Thank you."
We responded:
"So sorry you have to go through this, but we will do everything we can to make it as smooth as possible. That is why you have a local agent and the best company backing you! Thank you for your trust and taking the time to acknowledge us. "
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Emily Arias

August 21, 2024

5  out of  5
rating by Emily Arias
"Amy was super helpful today when I had to cancel a policy! Thanks for your help!"
We responded:
"Thank you so much for taking the time to acknowledge Amy’s service. We appreciate your trust in State Farm and our office! "
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diane thornberg

August 20, 2024

5  out of  5
rating by diane thornberg
"Jeanine’s office has always been extremely responsive when we needed help concerning our insurance. Recently Isaac (who works at this office) helped to remove my daughter’s car from our policy when she moved out. I always feel like I get personalized service from this group. You can’t go wrong!"
We responded:
"I sincerely appreciate you taking time to acknowledge Gary and his efforts. It has always been a pleasure serving your family and your continued trust means everything!! Thank you!"
Profile photo of Chase Morrone

Chase Morrone

August 20, 2024

5  out of  5
rating by Chase Morrone
"Just started working with Isaac on my son’s vehicle insurance. Great customer service and a pleasure to work with for sure . Great addition to the team ."
We responded:
"Thank you for taking the time to acknowledge Gabby! We work hard to do the very best for our customers everyday as we know how expensive insurance can be! Glad you are pleased and have a safe and happy holiday! "
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Barbara Stanek

August 19, 2024

5  out of  5
rating by Barbara Stanek
"Gabby was very helpful, courteous and professional. Thank you for your help."
We responded:
"Thank you so much!!! We strive for great service each and every day and appreciate you taking the time to share that Sherri hit the mark. Your trust in State Farm and my office is appreciated! "
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Robert Masone

August 14, 2024

5  out of  5
rating by Robert Masone
"Isaac was polite and knowledgeable! I was in Utah in the mountain time zone and called at 2:55 MDT and did not realize it was 4:55 EDT. He still made me feel special! We do not see this great service in America very often, unfortunately. Thank you Isaac!!!"
We responded:
"Thank you!!! We work until 5 and past that if needed. Glad Isaac was there for you and thanks for giving him kudos!! "
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Genevieve

August 14, 2024

5  out of  5
rating by Genevieve
"Amy was so helpful, explained my policy very clearly, was personable, answered all my questions and shared in depth with me how I can get discounts for my policy which I appreciate greatly!"
We responded:
"We appreciate you, Genevieve! Our goal is to help make insurance understandable and personalized to you. My team always works to provide the best value for your dollar. Glad Amy made you feel comfortable. "
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Fabian Ngido

August 8, 2024

5  out of  5
rating by Fabian Ngido
"Great service, customer friendly. Gabby is especially helpful in helping to find best quotes for insurance."
We responded:
"Thank you so much for taking the time to acknowledge Gabby’s efforts! I am so happy you are pleased with her 5-star service and expertise. "
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Tamara Koury

August 7, 2024

5  out of  5
rating by Tamara Koury
"Amy was very helpful and addressed our issue in a very timely manner. Thank you!"
We responded:
"Thank you for taking the time to give kudos to Amy! Her 5-star service is something she strives for every day. Glad you saw that too. "
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Matt Drebing

August 6, 2024

5  out of  5
rating by Matt Drebing
"Issac was wonderful on the phone. An incredibly kind gentleman who made my trade in policy change quite easy and even got me a discount I didn’t know I could get. Thanks Issac!"
We responded:
"Thank you, Mr. Drebing! I appreciate you taking the time to acknowledge Isaac’s efforts and so glad he did an amazing job for you. Giving our customers the best value for their dollar is why we are here!! "
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Tracey Espada

July 30, 2024

5  out of  5
rating by Tracey Espada
"I would highly recommend Isaac. He was very professional and handled our business in a timely manner."
We responded:
"Thank you so much for recognizing Isaac’s exceptional customer service. Your trust and continued loyalty to State Farm and my office are sincerely appreciated! "
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Lynne Bie

July 18, 2024

5  out of  5
rating by Lynne Bie
"We moved here two months ago and when I contacted your agency Hayes Glanden was the person who helped me with all our initial insurance for our new house. He was so helpful and kept in touch with me concerning everything. Then when we finally moved he handled all the necessary paperwork and I had nothing to worry about. He then handled our car insurance and is now helping with our new car insurance. He is one of the nicest and most competent agents we have ever worked with and I kid him that I don't want to deal with anyone else but him. You are very lucky to have him working in your agency."
We responded:
"Thank you so much for taking the time to give Hayes very well deserved kudos! I know how fortunate I am and am happy you had a great experience. Welcome to Delaware and to our State Farm family! "
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George Wilson

July 17, 2024

5  out of  5
rating by George Wilson
"great person Isaac Sermeno problem resolved"
We responded:
"Thank you for acknowledging Isaac’s great work! We are always here to help and appreciate your continued loyalty to State Farm and my agency. "
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CM

July 16, 2024

5  out of  5
rating by CM
"Best insurance agents around the area . I spoke to a lady Gabby Costello she answered the phone immediately and help me out adding a vehicle to my policy . She’s very knowledgeable and professional. I’m very pleased with Statefarm there always there for me ."
We responded:
"We certainly are, and so pleased you had a great experience with Gabby! Thank you for recognizing her exceptional service and knowledge. "
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Jeanne Rosser

July 9, 2024

5  out of  5
rating by Jeanne Rosser
"First I must apologize for a previous message left out of frustration. Jeff provided me excellent assistance today and his professionalism is the reason I’ve been with State Farm for over 50 years."
We responded:
"Thank you for your loyalty to State Farm and your kind words about Jeff! "