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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kathy Potts

March 10, 2023

5  out of  5 rating by Kathy Potts
"Met with Jeff today. Very knowledgeable and helpful. Looking forward to working with The O'DONNEL team!"

Bill Libkey

March 10, 2023

5  out of  5 rating by Bill Libkey
"Kelly was extremely helpful. She hooked us up with all the discounts we were eligible for!"

Kell Price

March 3, 2023

5  out of  5 rating by Kell Price
"Jim and Gabby both are exceptional! Customer service is on part. :)"

Dennis Lilik

March 2, 2023

5  out of  5 rating by Dennis Lilik
"Gabby Costello answered my call into your office today and was quick to answer and assist me in a very professional and courteous manner. She informed me as to what I needed to complete and responded quickly as I returned the needed paperwork. Thanks so much Gabby!"

David Tawil

March 1, 2023

5  out of  5 rating by David Tawil
"Ashley was very helpful when it came to changing my auto insurance for a new car. Reviewed coverage and issued docs to dealership in minutes. Have found this State Farm agency to be very responsive - great customer service."

William Garvin

February 27, 2023

5  out of  5 rating by William Garvin
"Great experience working with the staff. From reception to Jeff the agent who assisted me with obtaining insurance for my RV. Definitely recommend this agent and all her staff."


February 25, 2023

5  out of  5 rating by Linda
"This is the best insurance agency we have ever dealt with in all our years. They are very efficient and care about the consumer. They know you by name and not just by a policy number. They know the business and direct you towards the best policies for your needs. We were in there today and GABBY helped us with signing additional forms. They were ready, but the best part was when she offered a tiny dog biscuit to Peanut. He had his picture taken with cardboard Jake, got a new dog bag holder and left a satisfied customer! He told his Aunts to stick with GABBY and Jeanine O’Donnell State Farm Agency!"

Melissa Rudy

February 24, 2023

5  out of  5 rating by Melissa Rudy
"Ashley is amazing and so helpful!! Love State Farm in Lewes."

Cheri Garnet

February 24, 2023

5  out of  5 rating by Cheri Garnet
"Thank you Brianna Duffy! In the midst of your very busy day, you managed every detail of my request seamlessly. I am grateful for your caring and excellent service! I believe this is a direct reflection of Jeanine O'Donnell's customer service philosophy that is embodied in you and everyone I have had contact with at your agency. Cheri Garnet"

Christian Kernisan

February 8, 2023

5  out of  5 rating by Christian Kernisan
"State Farm currently insures my home and auto. I had Ashley Miller as my agent and she was outstanding! She is honest and gives great recommendations on different insurance packages. She also informed me with additional discounts. You can always count on State Farm. Thank you Ashley!"

Austin Boykin

January 31, 2023

5  out of  5 rating by Austin Boykin
"I'm so grateful for Kelly Mckeon's professionalism, experience and patience."

Daniel OBrien

January 27, 2023

5  out of  5 rating by Daniel OBrien
"Excellent and quick service. Extra points for following up on details"

Ronald Ercolano

January 27, 2023

5  out of  5 rating by Ronald Ercolano
"I use State Farm for 3 cars and and some homeowner/business policies. I have Gabby Costello as my rep, and she takes very good care of us! I recommend her highly and feel that she represents the O'Donnell Agency very well."

Charles Vohringer

January 20, 2023

5  out of  5 rating by Charles Vohringer
"Kelly Mckeon is a true professional. Thank you for all your help with my insurance needs and quick response."

Melissa Barone

January 20, 2023

5  out of  5 rating by Melissa Barone
"Jeanine and her staff are always quick to answer questions. Kelly is not only great at her job but she is also a great friend. Kelly and her family are family to me. Kelly is hard working and always goes out of her way to help me with insurance needs."

Allison Funds

January 18, 2023

5  out of  5 rating by Allison Funds
"I had an amazing experience with Kelly McKeon. She went out of her way in a stressful situation to keep me calm. She assured me and my worry wart self it was all going to be taken care. She never hesitated to answer any questions at anytime. I manage a business and hope my employees take as much pride and time to reassure my customers they are in good hands. She is definitely a great asset to the company. Thank you Kelly for being so knowledgeable about the insurance world and that your heart is truly out for what is best for customers! If I could give 10 stars I would give 100"

Janet Chorman

January 16, 2023

1  out of  5 rating by Janet Chorman
"Had a fender bender. Hit the back of another truck. Hardly any damage done to both trucks although the other guy wants a new bumper. The ins. Adjuster assigned to us never got back to us after about 5 calls. Waited 35 minutes on hold and still did not get anyone to call back. His adjuster finally took my husband's statement and we hope it is cleared up, but no help from anyone down here. Going to search out other companies."

Liz Dittmar

January 13, 2023

5  out of  5 rating by Liz Dittmar
"I cannot say enough about the exceptional service! Always professional, knowledgeable and friendly! Gabby and Jeanine are truly an asset to State Farm. I highly recommend this agency, and often do."

Robert Lingo

January 11, 2023

5  out of  5 rating by Robert Lingo
"Jeanine is a pleasure to work with. Very helpful!!! Highly recommended."

Dylan Brown

January 6, 2023

5  out of  5 rating by Dylan Brown
"Kelly has been a huge help escalating my claim that happened during holidays. Thanks for the great communication and hard work."

Ed Martin

December 31, 2022

5  out of  5 rating by Ed Martin
"Extremely professional and knowledgeable staff, Sherri did an amazing job explaining my options and policies. Thank you for being a good neighbor!"

Ashley Schaaf

December 31, 2022

5  out of  5 rating by Ashley Schaaf
"I’ve been with Jeanine and her team for years now. Everyone treats you as one of their own. I typically work with Sherri and she is the best. Always listens and does what’s best for you! All around great!"

Kerri Miller

December 30, 2022

5  out of  5 rating by Kerri Miller
"The staff in Jeanine’s office is amazing! From the time you walk in they greet you at the door with a smiling face and a prompt hello can we help you? The office is very welcoming with coffee, treats, and Christmas decor. The staff is very knowledgeable and able to answer my questions about my policy, they also explained how to bundle and save on my premium. I highly recommend this office for all your insurance needs😊"

Kevin Wolgemuth

December 29, 2022

5  out of  5 rating by Kevin Wolgemuth
"Sherri was very helpful and prompt when making adjustments to coverages and quoting new policies while assisting with the purchase of a new vehicle."

James Edgerton

December 27, 2022

5  out of  5 rating by James Edgerton
"I love everyone in the office, but have dealt with Gabby the most and I can see that the office is lucky to have her. Her happy, bubbly, personality is contagious and she's always a bright spot in my day whether I'm in the office or talking to her on the phone. I'm lucky that I have such positive energy people in my life to deal with. Thank you, Gabby!"