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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lorraine Walker

September 13, 2023

5  out of  5 rating by Lorraine Walker
"Sharon was SUPER responsive to my request for information! I'd highly recommend the Jeanine O'Donnell Agency for your insurance needs."

Douglas Thomas

September 11, 2023

5  out of  5 rating by Douglas Thomas
"I just met Hayes who was dealing with my son’s car insurance, and now I have him researching quite the bundle (car and three properties). So far I’ve been pleased with him"

Mary Burch

September 8, 2023

5  out of  5 rating by Mary Burch
"Hayes Glanden at State Farm is prompt and follows up on insurance inquiries. This State Farm office provides excellent customer service."

Saundra Clark

September 8, 2023

5  out of  5 rating by Saundra Clark
"Very quick and easy process. Great pricing for auto home and cycle. Hayes explained everything from start to finish. Wasn’t pushy and let us decide. Highly recommend the O’Donnell Agency ."

Johnette Hartnett

September 7, 2023

5  out of  5 rating by Johnette Hartnett
"Excellent service from Hayes Glendon representing State Farm Insurance in Lewes, DE. Anyone looking for good rates, knowledgeable agents - this is your agency. Thanks Hayes."

Kenny Schnabel

September 7, 2023

5  out of  5 rating by Kenny Schnabel
"I spoke with Gabby Costello regarding we had sold one of our cars and how to cancel the insurance and receive any refund due. Gabby new exactly what to do and handled it perfectly. Thanks, Gabby for a great job!"

John Trifone

September 7, 2023

5  out of  5 rating by John Trifone
"Recently moved to DE from MD and Hayes Glanden helped me get an auto policy in place. Not only was he extremely responsive but got me a great rate and put the policy in place quickly so I could get my DE registration. Really just a great experience."

Kathleen Licinski

September 5, 2023

5  out of  5 rating by Kathleen Licinski
"My claim was handled very quickly and efficiently. I recommend State Farm to anyone that asks. The staff is great!!!"


September 2, 2023

5  out of  5 rating by slpallos
"I have only worked with Hayes Glandel and so far he has been friendly and easy to work with so he has my vote!"

Barbara German

September 1, 2023

5  out of  5 rating by Barbara German
"Gabby helped me on no time. She is pleasant and efficient! I always have a great experience when dealing with anyone from this office!"

Diane Dicarlantonio

September 1, 2023

5  out of  5 rating by Diane Dicarlantonio
"I needed a quote for my teenage son and Kelly was amazing! She explained all coverage’s and made sure I knew about all the discounts available. She was professional and relatable all at the same time. Highly recommended!"

Scott Reeder

September 1, 2023

5  out of  5 rating by Scott Reeder
"Once we connected Hayes was very helpful, knowledgeable and friendly. It was great that he could access our current State Farm Policies so that we were not starting a relationship from scratch."

Paddy Dolan

August 29, 2023

5  out of  5 rating by Paddy Dolan
"Shout out to Hayes Glanden—excellent, knowledgeable, listens and delivers comprehensive insurance bundle for auto and home. We have been with GEICO since I started driving—a very long time ago. Unfortunately they recently have not been great with cost, resolving issues appropriately and overall policy coverage. We called State Farm after many, many years of not checking comparative coverage and cost. Hayes listened and provided a bundle on home, auto, and umbrella that was not only lower cost, but better coverage. We had a conversation in the early afternoon and within two hours had all the information, including costs. We will be switching after 45 years with GEICO. Thank you Hayes and State Farm!"

Brad Whitted

August 29, 2023

5  out of  5 rating by Brad Whitted
"I was referred to the Jeanine O'Donnell Agency by a neighbor for my homeowners insurance. My initial quote was given to me by Candace Morgan. When I called back a few days later with some questions, Candace was on vacation. I had the pleasure to work with Hayes Glanden from that point forward. He answered all my questions in detail and was very patient and professional. Once I decided to move forward with the policy, everything was handled very smoothly and expeditiously. I would highly recommend Hayes for all your insurance needs and the Jeanine O'Donnell Agency."

John & Lauren Rose

August 29, 2023

5  out of  5 rating by John & Lauren Rose
"Kelly was on top of our claim and reached out to us. Thanks for the excellent service!!!"


August 25, 2023

5  out of  5 rating by JOHN MACDONALD
"Sharon Owens did an outstanding job in getting me fast, affordable quotes and setting up my auto insurance same day. She also gave me information on how to transfer car registration at DELDOT and as a new Delaware resident that was extremely helpful! Thank you Jeanine O'Donnell and team for your continued excellent customer service!"

Laurel Walker

August 25, 2023

5  out of  5 rating by Laurel Walker
"Kelly was very helpful and professional. She addressed my needs immediately."

Rob Hawthorne

August 24, 2023

5  out of  5 rating by Rob Hawthorne
"Kelly was very helpful with setting up coverage for our new car."

Marianne Jackson

August 22, 2023

5  out of  5 rating by Marianne Jackson
"My recent experiences with this office have been great. Friendly, helpful and professional."

Warren Gorlick

August 17, 2023

5  out of  5 rating by Warren Gorlick
"I received a quick rate quote that I needed prior to an upcoming closing. Hayes was very knowledgeable about the area which helped to get the right contract."

Mary Kennedy

August 16, 2023

5  out of  5 rating by Mary Kennedy
"We were moving to Lewes from out of state and needed homeowners and auto insurance. Based upon online recommendations from several local people we decided to contact Jeanine’s agency. We had our closing moved earlier and I needed insurance for our home quickly. Candace in their office was very accommodating, knowledgeable, and friendly as well. She sent me all the pertinent documents the next day. She was unavailable the morning of the closing, so a colleague, Hayes, stepped right in the help me get the policy I needed. He answered all my questions in a very informative manner and helped me make one minor change to my coverage. Without the help of Candace and Hayes, I would not have been able to close on my home on time. I am very grateful for their prompt attention and courtesy. I am looking forward to working with Jeanine’s agency for all my insurance needs. I hopefully won’t have to submit any claims, but based upon my interactions thus far, I know I’m in very competent hands."

Donald Bunting

August 11, 2023

5  out of  5 rating by Donald Bunting
"Kelly McKeon helped us with getting our car fixed after an accident. When we found the repair was not complete when we went to pick up the car from the repair shop, she saw it was finished completely for us. Much appreciated and another example of why we have stayed with State Farm for forty plus years. Donald Bunting"

Peter Issel

August 10, 2023

5  out of  5 rating by Peter Issel
"Kelly was great in assisting my wife Diane with a claim State Farm is defending her against. She got all on the same page and moving forward. Thank-you! Peter Issel"

Liz Fret

August 9, 2023

5  out of  5 rating by Liz Fret
"Hayes was my agent and he's fantastic!!!"

Margaret Rebarchik

August 8, 2023

5  out of  5 rating by Margaret Rebarchik
"Kelly has been great to work with! I appreciate her quick response to my request."