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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Judd

March 26, 2025

5  out of  5
rating by James Judd
"John has provided excellent customer service. He assisted me with obtaining replacement insurance id’s and most recently with discussing ways to lower my auto and homeowners premiums. John is professional, friendly and knowledgeable. He is a pleasure to work with."
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Terri McSorley

March 12, 2025

5  out of  5
rating by Terri McSorley
"Thank you Tommy for all of your help in initiating new policies for me! I was with my previous insurance company for many years and was nervous about switching. You made this very easy and took very good care of us!!!"
We responded:
"I’m so glad the transition was smooth. Thanks for your trust in me and State Farm! Welcome to the neighborhood ♥️"
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Gary Eckenrode

February 27, 2025

5  out of  5
rating by Gary Eckenrode
"Thanks Gabby for the reminder about my arrival policies. Dropped by to pay and received quick service. Thanks. Gary"
We responded:
"Thank you for taking time to acknowledge Gabby! We know life is crazy so anything we can do to help, we certainly will. Your trust in State Farm and my office is sincerely appreciated!"
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Gary Schofield

February 8, 2025

5  out of  5
rating by Gary Schofield
"I have always received great service from this office especially from Kelly McKeon who is always patient and helpful in answering my questions and making sure that all my needs are covered!"
We responded:
"Thanks for your continued trust in State Farm and Kelly! We appreciate you and your 5 star review 👍🏻"
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Rocky B

January 13, 2025

5  out of  5
rating by Rocky B
"Congrats on the new agency Tommy! You have a great team and great things and 'm sure great things to come!"
We responded:
"Thanks Rocky- I do have a pretty exceptional and talented team. Looking forward to all the great things! "
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Todd Abrams

January 10, 2025

1  out of  5
rating by Todd Abrams
"Reached out to this agency to get quotes for auto, homeowners and an umbrella policy due to large annual increases from my current homeowners insurance company. Left a voicemail message, then filled out quote request info on this agent’s website. Over a week went by and no follow up telephone call. Called office yesterday, and office coordinator assured me I would get a call at 11:30 AM today from one of their agents who would review my existing coverages and provide me a customized quote. Well, the appointed time came and went. No telephone call, email, radio silence! I operate by the rule of three strikes and you’re out! If this agency can’t even provide basic communications and keep appointments, imagine what kind of service you would get if you had to make a claim. Look elsewhere!!"
We responded:
"Todd, I’m sorry you had a bad experience. I would love to have the opportunity to win back your support of State Farm. I recently took over the office- please give me a call. "
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Ray Donaldson

December 24, 2024

5  out of  5
rating by Ray Donaldson
"Gabby Costello is SUPER to work with. Kindly let her know."
We responded:
"I sure will and it is truly super working with great people like you! Thank you for being a ⭐️⭐️⭐️⭐️⭐️ customer! "
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Rebecca

December 12, 2024

5  out of  5
rating by Rebecca
"Isaac took time to walk me through the steps to get the app working. Also got me a fresh cup of coffee on a damp, cold morning. Much appreciated!"
We responded:
"We appreciate you and time you took to acknowledge Isaac’s great work! Thank you for being a 5-star customer!!! "
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JIm Meunier

November 27, 2024

5  out of  5
rating by JIm Meunier
"Isaac was super he took care of our requests immediately and his service was excellent!!! He is answered all our questions and he is personable. Thank you."
We responded:
"Thank you for your kind words! I appreciate you taking the time to acknowledge my team."
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Rick K

November 27, 2024

5  out of  5
rating by Rick K
"Great company to deal with. Friendly and efficient staff. Isaac took care of my needs immediately. Thank you."
We responded:
"Thank you, Rick! We appreciate you being a 5-star customer!!! ⭐️⭐️⭐️⭐️⭐️"
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Andrew Mollura

November 26, 2024

5  out of  5
rating by Andrew Mollura
"Very professional and service-oriented agency."
We responded:
"Thank you very much, Mr. Mollura! I appreciate your loyalty to State Farm and my agency. We are always here for you! "
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Iris Marroquín

November 20, 2024

5  out of  5
rating by Iris Marroquín
"Issac Sermeno is Amazing! Knowledgeable, friendly and understanding! He can get you signed with State Farm in minutes. I recommend Isaac 100%."
We responded:
"Thank you for the kudos for Isaac! He works hard everyday to provide exceptional service and so happy you were pleased. "
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patricia dorn

November 20, 2024

5  out of  5
rating by patricia dorn
"A special “Thank you” to Hayes Glanden for his outstanding professional assistance with both helping me get my new home insurance policy set up and transferring my auto insurance policy to Delaware."
We responded:
"A special thank you right back!! So pleased you were happy with Hayes. His knowledge and professionalism are two of the many reasons why he is my office manager as well as an exceptional agent. So pleased to have you in our State Farm family! "
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Leslie Kulick

November 19, 2024

5  out of  5
rating by Leslie Kulick
"Was involved in an accident and had numerous questions. Spoke with Kelly and she answered all of my questions and some I hadn’t even thought of. Got off the phone feeling more informed and comfortable with the situation. I appreciate the excellent customer service I received from her!"
We responded:
"Leslie, we are so sorry you have to go through this, but that is why you have State Farm. Local help, to be right here when you need it is why we do what we do- we are here for YOU! Thank you for taking the time to acknowledge Kelly’s expertise as well! "
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That Bull

November 18, 2024

5  out of  5
rating by That Bull
"Had an awesome conversation with Kelly who really knew her stuff when it came to liability and claims. If I ever get into an accident I know I will be in good hands."
We responded:
"Thank you so much for giving Kelly much deserved kudos!!! She is exceptional at her career and you will always have good neighbors here to help when you need them! "
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Ken Norman

November 14, 2024

5  out of  5
rating by Ken Norman
"Amy did an amazing job of helping me and keeping me calm during, what I thought, was a stressful situation. Very detail oriented and willing to go the extra mile to help! Thank you! Thank you! Thank you!"
We responded:
"Thank you, Ken for taking the time to acknowledge Amy’s efforts. We never want insurance to be stressful, and Amy does an amazing job explaining processes and getting things done. We appreciate you and your continued trust in State Farm and my agency! "
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sarah

November 12, 2024

5  out of  5
rating by sarah
"Isaac did a great job, at getting me the information I needed to make the switch for car insurance. He made the process smooth and easy. Very personable!"
We responded:
"He sure is, Sarah- and thank you for taking the time to give him well-deserved kudos!! We are so happy you are pleased- welcome to the State Farm family! "
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racoonlodge9

November 12, 2024

5  out of  5
rating by racoonlodge9
"Discussed our current coverage and any additional one's that may be of importance to us. Jeanine explained all options very clearly and took her time (beyond closing) making sure we had all the information needed and understanding our costs. We are happy to have Jeanine as our agent. Good Choice!"
We responded:
"Thank you so much for your trust in State Farm and my agency! I appreciate my 5-star customers caring about their coverage. "
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Jennimar Freites

November 8, 2024

5  out of  5
rating by Jennimar Freites
"Thank you Isaac you are the definitely great at what you do! Great customer service!"
We responded:
"He sure is, and thank you for taking the time to acknowledge him! we appreciate you being a 5-star customer!!!! "
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Jose Aguiar

November 8, 2024

5  out of  5
rating by Jose Aguiar
"I am really happy with the questions answered by Isaac, thank you again for your great attitude and patience! I will keep in touch soon!"
We responded:
"Jose, thank you for taking the time to give Isaac his well-deserved kudos! It means a lot to me that you value my team and their efforts. We appreciate you! "
Profile photo of Luis Fernando Cornejo Rosales

Luis Fernando Cornejo Rosales

November 6, 2024

5  out of  5
rating by Luis Fernando Cornejo Rosales
"Isaac sermeño chavez Excelente servicio la mejor persona para tus seguros"
We responded:
"Gracias! I appreciate you taking the time to acknowledge Isaac's 5-star service! "
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Joshua Rodriguez

November 5, 2024

5  out of  5
rating by Joshua Rodriguez
"Excellent customer service from Isaac"
We responded:
"Thank you for taking the time to give 5-stars to Isaac for his exceptional service. He really works hard everyday for our customer and it is so nice of you to recognize his efforts! "
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Janet Urdahl

November 4, 2024

5  out of  5
rating by Janet Urdahl
"Gabby is always great to work with, very knowledgeable and great customer service!"
We responded:
"Thank you so much, Janet for taking the time to give a 5-star review to Gabby. She is very proud of the work she does and it is so nice of you to recognize her! We appreciate 5-star customers like you as well! "
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Michael Corey

October 30, 2024

5  out of  5
rating by Michael Corey
"My bank needed an update on my home Insurance policy and I needed a quick electronic copy of the Declaration Page. Gabby not only responded fast to provide it, but even offered to fax it directly to my lender. That was impressive and service I have come to expect from Gabby and the entire O’Donnell State Farm Agency. Thank you Gabby. Mike Corey"
We responded:
"Thank you, Mr. Corey! We love exceeding expectations and Gabby works very hard to do that every day. I appreciate you taking the time to acknowledge her 5-star service! "
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Demarcus Perry

October 25, 2024

5  out of  5
rating by Demarcus Perry
"Gabby is so helpful whenever I call into the office asking questions. very knowledgeable and patient with all my questions."
We responded:
"So appreciate you acknowledging Gabby’s excellent service! Thank you for your trust in State Farm and my agency. "