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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bastian Münch

April 13, 2024

5  out of  5 rating by Bastian Münch
"Positive experience whenever I needed them, which wasn't that often."
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Marlene Evans

April 10, 2024

5  out of  5 rating by Marlene Evans
"Amy was wonderful. In the stressful, two-day process of my car dying and purchasing a new one, she provided the only painless and stress-free moments. Amy was great to deal with and we had a detailed review of my coverage to make sure I wasn't missing something for the new car. She even advised me on how to get a driver safety credit to lower my premium. Just a good experience all around. Thanks Amy."
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Jason Lloyd

April 10, 2024

5  out of  5 rating by Jason Lloyd
"Sharon Owen's is the BEST!!!! If you are looking for someone easy to talk to that cares and wants to help you and your family save money."
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Denise Denny

April 4, 2024

5  out of  5 rating by Denise Denny
"Jeanine and her team are amazing. Best customer service I’ve ever experienced. I just worked with Gabby for the first time and she is wonderful too!"
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Sharon Mcintyre

March 26, 2024

5  out of  5 rating by Sharon Mcintyre
"Amy was very knowledgeable and very helpful. Answered all my questions. She was wonderful to work with!"
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Mary Ann Brosso

March 21, 2024

5  out of  5 rating by Mary Ann Brosso
"Corey was knowledgeable, efficient, and pleasant!"
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James Hughes

March 17, 2024

5  out of  5 rating by James Hughes
"I was at the DMV and needed my DE insurance card to complete the process to get DE license plate. I had been working with Hayes Glanden to get the insurance transferred from PA to NJ. We were unsure when the process would be completed. I got a call with little notice and went to DMV without thinking about the DE Insurance card. When I finally got to a rep, he pointed out that I hade the wrong card. I called Hayes and he got right on it. He got the insurance changed to DE and faxed and emailed the insurance card to me and the rep at DMV. He stayed , even though it was the end of his day, got all the paperwork and stayed on the phone until everything was finalized. His help was so important since We had been trying to get this done and it was last minute since I had to leave town the next day. Hayes was very professional and went out of his way to help me out! Thank you, Hayes Glanden!"
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Susan Barra

March 14, 2024

5  out of  5 rating by Susan Barra
"Very pleasant and extremely knowledgeable about all different kinds of insurance coverage (house, cars, umbrella, camper, renters, to name a few). Thank you."
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Trang Cherry

March 14, 2024

5  out of  5 rating by Trang Cherry
"Amy Kelly has listened attentively and solves quickly for customers"
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Pop Pop

March 13, 2024

5  out of  5 rating by Pop Pop
"Very easy to work with and get information from for our Home Owners Insurance Policy."
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Mary Beth Shaw

March 13, 2024

5  out of  5 rating by Mary Beth Shaw
"Jim Norton is an excellent example of good customer service and expert advice on flood insurance. He has been very conscientious in helping me resolve issues with the National Flood Insurance Program and my mortgage company. Thank you Jim."
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Gilbert Shelsby

March 11, 2024

5  out of  5 rating by Gilbert Shelsby
"Kelly handled a recent claim for us. The repair shop was set up immediately along with a car rental. I return from a short trip, left the rental car and picked up my vehicle which was beautifully repaired. I’ve been with State Farm for over 50 years and this is the reason why"
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Paul Hammesfahr

March 11, 2024

5  out of  5 rating by Paul Hammesfahr
"Contacted Jeanine O'Donnell of State Farm Insurance, Lewes, DE and spoke with agent Cory Selleck regarding a new automobile lease we obtained Saturday from Hertrich Nissan, Dover. He promptly provided the insurance information we needed (Temp. Insurance card and Binder of Insurance information). Completely satisfied with his curious and quick response to our needs."
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Tammy Jones

March 9, 2024

5  out of  5 rating by Tammy Jones
". Very responsive to questions and concerns. Kelly provides excellent customer service. An asset to Sussex County."
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Dennis DiMarco

March 8, 2024

5  out of  5 rating by Dennis DiMarco
"Jeff is a very knowledgeable person at State Fram. I want to commend him on his work, and thank him for his help with FEMA. Teresa Dianne DiMarco"
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carol scileppi

March 5, 2024

5  out of  5 rating by carol scileppi
"Amy Kelly is wonderful to work with! Great communicator, courteous,friendly, knowledgeable, professional and efficient!"
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Pamela Povolny

February 26, 2024

5  out of  5 rating by Pamela Povolny
"We are so happy we have Hayes as our insurance advisor. Besides his friendliness and professionalism, he really knows State Farm’s products. We are new to the area and couldn’t be more pleased with Hayes’ quick response."
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Beverly Dimka

February 25, 2024

5  out of  5 rating by Beverly Dimka
"When I went in for a review of my insurance program, I was greeted warmly by a Team Member. Jeanine then spent time with me to review each of my household policies, coverages, limitations and offered great suggestions and advice on each. Best of all, she followed up with a summary email. It’s a great reminder of the items I need to consider and address. What I especially love when I call Jeanine’s office is that a live person answers each call!"
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Tony Olian

February 23, 2024

5  out of  5 rating by Tony Olian
"Recently had to change my auto insurance from one older car to a new car. Cory Selleck was very helpful to get the paper work that I need to me and the dealer. So I would be able to pick the car up the very next day. The process was smooth and stress free. That's excellent service from the Jeanine O'Donnell Agency and her staff."
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patty cunningham

February 23, 2024

4  out of  5 rating by patty cunningham
"After an initial miscommunication, the claim was addressed and taken care of."
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Jo-Anne Brownwood

February 23, 2024

5  out of  5 rating by Jo-Anne Brownwood
"Kelly McKeon was exceptional at handling my problem I was having with I G Burton Collision Center and USAA Insurance. I put my problem of I G Burton coming after me for monies due from an April 2023 accident that was not my fault January 31st, that should have been billed to USAA insurance. After months of me trying to deal with I G Burton Collision and USAA and another insurance company involved with my collision, I call Kelly, gave her the info I had and within 3 days - PROBLEM SOLVED! I have had State Farm Insurance for 50 years and have loved them. I do have to say that Kelly is one of the best agents I have worked with! Thank you again, Kelly!"
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Geoff Gregor

February 19, 2024

5  out of  5 rating by Geoff Gregor
"Very concise information and made the whole process very easy."
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Art Annone

February 17, 2024

5  out of  5 rating by Art Annone
"Hayes was very good to work with and extremely helpful and professional in getting a new insurance policy set up in a short amount of time."
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Robert Garland

February 15, 2024

5  out of  5 rating by Robert Garland
"Spoke with Cory this afternoon in regards to paying my car insurance. Cory was prompt & efficent in answering all my concerns and issues . Thankyou Cory"
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Susan Glanden

February 14, 2024

5  out of  5 rating by Susan Glanden
"We are new to the State Farm Family and so far have been very impressed with the knowledge and sincerity of the associates in this office. They are very quick to respond and their guidance has been appreciated. Thank you, Susan Glanden"